适用需求Best fit
企业订单、财务、办公协同、客户管理、自动化及数据分析等业务系统的运维与技术支持。Maintenance and technical support for order, finance, collaboration, customer management, automation and analytics systems.
系统运维服务System Maintenance
持续服务，让系统稳定向前Support that keeps software moving.
这项服务提供什么？What does this service provide?
面向企业业务系统，提供问题响应、故障处理、版本支持与二次开发服务，范围可涵盖订单、财务、OA、CRM、RPA、数据中台与BI等系统。具有5年以上泛微OA、致远OA运维与二次开发经验。服务时段、响应目标、系统范围和新增需求在服务方案中明确。We provide issue response, troubleshooting, version support and custom development for business systems, including orders, finance, OA, CRM, RPA, data platforms and BI. We have over five years of experience maintaining and extending Weaver OA and Seeyon OA. Service hours, response targets, system coverage and enhancements are defined in the service plan.
服务方式Delivery model
按服务约定提供远程或现场支持。Remote or on-site support under agreed terms.
验收依据Acceptance
根据工单、响应及处理记录复核服务。Review service against tickets, response and resolution records.
交付清单DELIVERABLES
让工作成果有据可查Tangible work. Traceable outcomes.
服务范围与支持约定Service scope and support terms
具体内容与验收口径在服务方案中明确。Details and acceptance criteria are defined in the service plan.
工单与问题处理记录Tickets and resolution records
具体内容与验收口径在服务方案中明确。Details and acceptance criteria are defined in the service plan.
版本与变更记录Version and change records
具体内容与验收口径在服务方案中明确。Details and acceptance criteria are defined in the service plan.
阶段性服务报告Periodic service reports
具体内容与验收口径在服务方案中明确。Details and acceptance criteria are defined in the service plan.
服务流程DELIVERY PROCESS
围绕约定，稳步推进A process grounded in agreement.
01
需求沟通Understand
确认业务目标、范围与服务条件。Confirm goals, scope and conditions.
02
服务方案Plan
明确人员、计划、成果与费用。Define people, plans, outputs and costs.
03
执行交付Deliver
跟踪过程、问题和阶段成果。Track work, issues and milestones.
04
复核改进Improve
根据验收与反馈持续优化。Improve through acceptance and feedback.
客户应用CUSTOMER APPLICATIONS
查看客户案例View customer cases客户名称与对应业务Customers and their applications.
企业客户Business customer
老金磨方
系统运维System Maintenance
面向老金磨方的多业务系统运维，覆盖订单、财务、办公协同、自动化、客户管理及数据分析等系统。Maintenance for business systems spanning orders, finance, office collaboration, automation, customer management and data analytics.
运维系统范围Systems covered
- 聚水潭系统（订单系统）Jushuitan · Order system
- 金蝶系统（财务系统）Kingdee · Finance system
- 泛微系统（OA系统）Weaver · OA system
- RPA系统（机器人系统）RPA · Automation system
- 客户关系管理系统（CRM）Customer relationship management (CRM)
- 自研线下订单系统In-house offline order system
- 自研数据中台系统In-house data platform
- BI系统Business intelligence (BI) system
企业客户Business customer
西藏集为矿山运营股份有限公司
系统运维System Maintenance
为西藏集为矿山运营股份有限公司提供致远OA系统运维服务。Seeyon OA maintenance for 西藏集为矿山运营股份有限公司.
运维系统范围Systems covered
- 致远OA系统Seeyon OA system
常见问题COMMON QUESTIONS
把重要的问题，先说清楚Clear answers before you start.
是否默认提供7×24小时服务？Is 24/7 support included?
服务时段与响应目标根据实际资源和项目约定确定，不作统一默认承诺。Support hours and response targets depend on resources and the agreed service plan.
是否包含硬件、网络和新增开发？Are hardware, networks and enhancements included?
系统运维不自动包含硬件或网络运维；新增需求和扩展开发单独确认。Software support does not automatically include hardware or networks. Enhancements are scoped separately.
继续了解EXPLORE MORE
找到适合您的下一步Find your next step.
从一个具体需求，开始一次有效沟通Start with a real business need.
了解您的业务场景，一起明确适合的产品、实施范围与交付方式。Let’s understand your scenario and define the right products, scope and delivery approach.